We uphold your fundamental right to personal data sovereignty. This page outlines the procedures, data lifecycle consequences, and methods available to permanently delete your EBook student account and wipe all stored learning data.
Account deletion is permanent, irreversible, and results in complete data eradication.
❌ Profile & Credentials
Your full name, registered email address, hashed passwords, avatar image, and external Google OAuth linkings are purged from our database immediately.
❌ Personal Learning Vault
All saved flashcards, highlighted textbook quotes, custom notes, equation bookmarks, and spaced-repetition schedules are wiped permanently.
❌ Reading Progress & XP
Chapter completion marks, reading time logs, quiz attempt scores, and gamified XP points are permanently expunged across all 10 portals.
If you have access to your student account, you can manage and permanently delete your profile directly from your Account Dashboard:
If you cannot log in, forgot your credentials, or wish to request an administrative purge under PECA or GDPR standards, email our Data Protection Desk:
To: [email protected] Subject: [Account Deletion Request] Dear EBook Data Protection Officer, I formally request the permanent deletion of my student account and all associated personal learning data on EBook.com.pk. Account Details: - Registered Email Address: [Enter your email here] - Full Name: [Enter your name here] - Primary Learning Hub (e.g. Matric, Intermediate, O-Levels): [Optional] I confirm that I understand this action is permanent and will completely remove my profile, personal vault items, flashcards, and reading history. Thank you.
Manual requests are verified and processed within 24 to 48 business hours.
| Data Category | Retention Period | Deletion Mechanism | Timeline |
|---|---|---|---|
| Profile & Auth Credentials | Life of active account | Hard deletion from database | Immediate upon confirmation |
| Personal Vault (Notes & Flashcards) | Life of active account | Permanent collection purge | Immediate upon confirmation |
| Reading Progress & Quiz Scores | Life of active account | Aggregated purge | Immediate upon confirmation |
| Security & Telemetry Audit Logs | 30 days (statutory security window) | Automated TTL log rotation | 30 days max |
You can contact our Data Protection Officer directly at [email protected].